Terms & Conditions

WEBSITE AND PLATFORM TERMS OF USE

Last updated: 20/04/2026

These Website and Platform Terms of Use (“Terms”) apply to your access to and use of the Med CPD website, platform, accounts, directories, listings, reviews, submissions, content, and related services made available by Med CPD Pty Ltd ACN 646 012 562 (“Med CPD”, “we”, “us”, “our”).

By accessing or using our website, you agree to these Terms to the extent they apply to general website use. If you create an account, submit content, purchase a subscription, create or manage a listing, or otherwise use a feature that requires express acceptance, you agree to these Terms by clicking to accept them or by otherwise clearly indicating your acceptance.

If you do not agree to these Terms, you must not access or use the website or platform.

These Terms should be read together with our Privacy Policy and any additional terms, policies, plan details, listing terms, promotional terms, or feature-specific terms we make available from time to time.

1. About Med CPD

1.1 Med CPD provides an online platform and related digital services that may include educational discovery tools, professional directories, listings, provider information, reviews, guides, subscriptions, and related information and functionality.

1.2 Unless expressly stated otherwise, Med CPD is not the organiser or provider of third party educational activities, products, or services listed on the platform.

1.3 The website and platform are provided for informational, discovery, directory, and platform access purposes. Listing, display, or availability of any provider, course, event, service, product, or content does not of itself constitute endorsement, recommendation, accreditation, or suitability for your particular needs.

2. Acceptance and changes to these Terms

2.1 These Terms apply from the time you first access or use the website.

2.2 If you create an account, submit content, purchase a paid feature or subscription, or use a part of the platform that requires active agreement, you must accept these Terms in the manner specified by us at that time.

2.3 We may update these Terms from time to time. When we do, we will publish the updated version on the website and update the “Last updated” date.

2.4 If we make a material change, we may also provide notice by email, in-platform notification, or other reasonable means where practicable.

2.5 To the extent permitted by law, the updated Terms will apply from the date they are published or from any later date specified in them.

2.6 We will not use an amendment to these Terms to retrospectively remove rights that have already accrued to you, except to the extent permitted by law.

3. Intellectual property

3.1 All intellectual property rights in the website, platform, and content made available by us, including text, graphics, branding, logos, software, layout, design, databases, compilations, and other materials, are owned by us or licensed to us.

3.2 We grant you a limited, non-exclusive, revocable, non-transferable licence to access and use the website and platform for your personal or internal business use in accordance with these Terms.

3.3 You must not copy, reproduce, republish, modify, reverse engineer, scrape, frame, distribute, communicate, adapt, exploit, or otherwise use any part of the website, platform, or our content except:

– as permitted by law;

– as expressly permitted by us in writing; or

– as reasonably necessary for normal use of the website or platform.

3.4 All third party content, course materials, provider materials, trademarks, and related intellectual property remain subject to the rights and terms of their respective owners.

4. Account registration, account security, and eligibility

4.1 You may need to create an account to access some features.

4.2 You must provide accurate, current, and complete information and keep it updated.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account unless caused by our breach, negligence, or misconduct.

4.4 You must promptly notify us of any suspected unauthorised access, misuse, or security incident involving your account.

4.5 We may require account verification, including email verification, identity confirmation, business verification, or other reasonable onboarding or compliance steps before enabling access to some features.

4.6 We may refuse to register an account, or restrict access to certain features, where reasonably necessary for legal, security, operational, fraud prevention, payment, trust and safety, or compliance reasons.

5. User content, provider content, reviews, and submissions

5.1 You may be able to submit, upload, post, publish, send, store, or otherwise make available content through the website or platform, including listings, profile information, reviews, comments, text, files, course details, business information, images, feedback, and other materials (“User Content”).

5.2 You retain ownership of your User Content, subject to the rights and licences granted in these Terms.

5.3 You grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to host, store, reproduce, display, publish, communicate, distribute, format, adapt, modify for technical or formatting purposes, use for platform operation and promotion, and otherwise use your User Content as reasonably necessary to:

– operate, provide, secure, improve, and promote the website and platform;

– display listings, profiles, reviews, guides, and related materials;

– perform search indexing, categorisation, moderation, troubleshooting, backup, and analytics; and

– comply with legal obligations and enforce our rights.

5.4 You represent and warrant that:

– you own or control the necessary rights in your User Content;

– your User Content is accurate to the best of your knowledge where it is presented as factual information;

– your User Content does not infringe any intellectual property, privacy, confidentiality, or other rights of any person;

– your User Content is not unlawful, misleading, deceptive, defamatory, threatening, abusive, harassing, discriminatory, or otherwise inappropriate; and

– your User Content complies with these Terms and all applicable laws.

5.5 If you submit, manage, or maintain a listing, provider profile, course page, guide, event page, or similar provider-facing content on the platform, you are responsible for ensuring that the information you provide remains accurate, current, complete, and not misleading in any material respect.

5.6 Without limiting clause 5.4, you are responsible for ensuring that any statements you make about course content, CPD eligibility, accreditation, professional recognition, provider status, qualifications, pricing, dates, delivery format, and availability are accurate and supported.

5.7 You represent and warrant that you hold all necessary rights, permissions, licences, and consents to submit and allow us to use any text, logos, branding, images, documents, course materials, and other content you provide for listing, display, promotion, and platform operation purposes in accordance with these Terms.

5.8 We may edit, reformat, classify, recategorise, tag, summarise, or otherwise adjust the presentation of listings and related content for platform consistency, searchability, quality, moderation, accessibility, or operational reasons, provided we do not materially misrepresent the underlying offering.

5.9 We may review, moderate, reject, remove, edit, disable access to, or refuse to publish User Content where we reasonably consider it necessary for legal, regulatory, trust and safety, quality, accuracy, operational, or policy reasons.

5.10 We are not obliged to publish, maintain, or retain any User Content, and we may remove or disable access to content without notice where reasonably necessary to address legal risk, rights infringement, platform integrity, safety concerns, suspected fraud, or policy breaches.

5.11 Unless we decide otherwise, reviews, ratings, comments, and related historical content submitted to the platform may remain published or retained after a provider account, listing, or subscription ends, where we consider that content remains relevant to platform integrity, user information, record-keeping, moderation, or operational purposes.

5.12 We may, at our discretion, refuse, decline, remove, or restrict listings, accounts, industries, categories, sectors, content types, offerings, or materials that we do not wish to support, publish, or make available through the platform, including for legal, policy, commercial, reputational, quality, safety, audience-fit, or operational reasons.

5.13 For clarity, any editing, tagging, formatting, summarising, categorisation, or presentation changes made by us do not transfer responsibility for the underlying accuracy, legality, or substantiation of provider-supplied information to us.

5.14 You are solely responsible for your User Content, subject to our legal obligations.

6. Acceptable use

You must use the website and platform lawfully, responsibly, and in accordance with these Terms. You must not:

6.1 breach any applicable law, regulation, code, or third party right;

6.2 misuse, interfere with, damage, disable, overburden, disrupt, or compromise the website, platform, our systems, or another user’s access;

6.3 upload, transmit, or distribute malware, malicious code, harmful material, or unauthorised scripts;

6.4 harvest, scrape, extract, or systematically collect data from the platform except as expressly permitted by us or by law;

6.5 impersonate another person or entity, misrepresent your identity, affiliation, qualifications, or authority;

6.6 submit inaccurate, misleading, deceptive, unlawful, or fraudulent information;

6.7 use the platform to send spam, unsolicited marketing, scams, or other inappropriate communications;

6.8 infringe intellectual property, confidentiality, privacy, or other rights;

6.9 attempt to bypass any security measure, access control, payment mechanism, verification process, moderation tool, or system restriction;

6.10 use the website or platform in a way that is abusive, threatening, harassing, discriminatory, defamatory, obscene, offensive, or otherwise inconsistent with community standards or any applicable platform policy.

7. Third party content, listings, and services

7.1 The website and platform may include third party content, listings, links, integrations, tools, and services.

7.2 We do not control all third party content and are not responsible for the accuracy, completeness, availability, legality, quality, suitability, or security of third party content, providers, events, products, or services, except to the extent required by law.

7.3 You are responsible for evaluating whether any third party content, course, provider, service, or product meets your needs.

7.4 Information such as pricing, availability, accreditation, CPD eligibility, schedules, dates, and provider details may change. You should verify material details directly with the relevant provider before purchasing, attending, relying on, or engaging with a third party offering.

7.5 Links to third party websites or services are provided for convenience only and do not of themselves imply endorsement, sponsorship, or approval by us.

8. Paid services, subscriptions, billing, cancellation, and failed payments

8.1 Some parts of the platform may be made available on a paid subscription or billing basis, including monthly or yearly billing cycles.

8.2 Where paid services are offered, applicable pricing, plan details, renewal settings, billing intervals, inclusions, and any feature-specific terms will be presented at the point of sign-up, purchase, upgrade, or renewal.

8.3 Payments may be processed through Stripe or another nominated third party payment provider. By purchasing a paid service, you authorise the applicable payment provider to process payments in accordance with the selected plan and your payment authorisation.

8.4 We do not store full payment card details unless expressly stated otherwise. Payment processing is subject to the terms, privacy practices, and technical processes of the relevant payment provider.

8.5 Renewal notices, billing reminders, payment notices, failed payment notices, and related service communications may be sent by email, in-platform notice, or automated messaging where permitted by law and in accordance with your applicable settings, consents, and our Privacy Policy.

8.6 Unless otherwise stated at the point of purchase, paid subscriptions renew automatically for the same billing period until cancelled.

8.7 Cancellation may be completed through the app or other method specified by us. Unless otherwise stated, cancellation takes effect at the end of the current paid billing period and prevents the next renewal. Cancellation does not entitle you to a refund for the current billing period except where required by law.

8.8 Unless otherwise stated, downgrade requests take effect from the start of the next billing cycle. Upgrade requests may take effect immediately, and you authorise us or the applicable payment provider to charge any prorated price difference for the remainder of the current billing period.

8.9 Prices are stated exclusive of GST unless expressly stated otherwise. GST will be added where applicable.

8.10 If a payment fails, Stripe or another applicable payment provider may automatically retry payment in accordance with your payment authority and that provider’s settings and processes. We may send automated notices regarding failed payment, pending suspension, or payment resolution steps.

8.11 If payment remains outstanding after the applicable retry or grace period, we may suspend or restrict access to paid features or the relevant account until payment is resolved.

8.12 If a paid provider subscription expires, is cancelled, or is suspended for non-payment, we may unpublish or disable public visibility of the relevant listings, profile pages, guides, and related paid features. Unless we decide otherwise, this does not require us to permanently delete the underlying account data or listing content, and we may retain that material for record-keeping, compliance, reinstatement, support, dispute handling, and operational purposes.

8.13 Nothing in these Terms excludes any rights you may have under the Australian Consumer Law, including any applicable consumer guarantees.

8.14 To the extent required by law, services supplied by us come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with services, you may be entitled to cancel the service contract and obtain a refund for the unused portion, or compensation for reduced value, and for other reasonably foreseeable loss or damage.

9. No medical advice, no endorsement, and service limitations

9.1 Content made available through the website or platform is of a general informational nature only unless expressly stated otherwise.

9.2 The website and platform do not provide medical advice, clinical advice, legal advice, financial advice, or professional advice of any kind.

9.3 You must obtain your own independent advice before relying on information where professional advice is reasonably required.

9.4 We do not warrant that any course, event, provider, educational activity, product, or service listed on the platform is suitable, compliant, accredited, recognised, endorsed, or accepted for your profession, registration, employer requirements, or personal circumstances.

9.5 The absence or presence of a listing, course, provider, review, or feature on the platform does not of itself imply endorsement, recommendation, ranking, verification, approval, or quality assurance by us unless we expressly say so.

10. Security, platform integrity, and availability

10.1 We take reasonable steps to protect the website, platform, and personal information that we hold, but no method of electronic transmission, storage, or internet-based service is completely secure.

10.2 You acknowledge that access to the website and platform may be interrupted, delayed, unavailable, or affected by maintenance, upgrades, outages, third party service failures, cyber incidents, or events outside our reasonable control.

10.3 We may monitor the use of the website and platform, and review accounts, content, usage patterns, technical signals, and related information where reasonably necessary to:

– operate and secure the platform;

– investigate suspected misuse, fraud, payment issues, policy breaches, or unlawful conduct;

– enforce these Terms;

– protect users, third parties, and our systems; or

– comply with legal obligations.

10.4 We may implement safeguards, filters, verification steps, automated checks, moderation tools, risk controls, or other technical and organisational measures to support platform integrity, lawful use, and user safety.

10.5 Where reasonably necessary, we may suspend, restrict, remove, disable access to, or investigate content, accounts, transactions, or activity that may pose legal, payment, security, fraud, safety, reputational, or operational risk.

11. Suspension, restriction, and termination

11.1 We may suspend, restrict, or terminate your access to all or part of the website or platform if we reasonably believe:

– you have breached these Terms or any applicable policy;

– your account information is inaccurate, misleading, incomplete, or outdated in a material respect;

– your conduct creates legal, regulatory, payment, fraud, trust and safety, reputational, or operational risk;

– your use of the platform may harm users, third parties, or our systems;

– payment remains overdue following the applicable retry or grace period;

– we are required to do so by law, court order, regulator, payment provider, or law enforcement authority; or

– it is otherwise reasonably necessary to protect the website, platform, users, third parties, or our legitimate business interests.

11.2 We may take action without prior notice where immediate action is reasonably necessary for security, fraud prevention, payment default, suspected unlawful conduct, rights infringement, safety, or urgent operational reasons.

11.3 Where immediate action is not required, we will generally endeavour to provide notice and, where appropriate, a reasonable opportunity to address the issue before suspending or terminating access, but we are not required to do so where we reasonably consider immediate or unnotified action necessary.

11.4 During a suspension, we may remove or limit access to some or all features, listings, user content, paid functionality, profile visibility, or account tools.

11.5 Termination does not affect any accrued rights, remedies, outstanding fees, or obligations that by their nature continue after termination.

11.6 You may stop using the website and platform at any time. If you wish to close an account, you must follow the process made available in the platform or contact us.

12. Privacy

12.1 We collect, hold, use, disclose, and otherwise handle personal information in accordance with our Privacy Policy and applicable privacy laws.

12.2 Our Privacy Policy explains, among other things:

– what personal information we collect;

– how and why we collect, use, and disclose it;

– what happens if personal information is not provided;

– how you may access or seek correction of personal information;

– how you may make a privacy complaint; and

– whether personal information is likely to be disclosed overseas and, where practicable, the countries in which overseas recipients are likely to be located.

12.3 Where we disclose personal information to overseas recipients, we may remain accountable under Australian privacy law in certain circumstances.

12.4 You should read our Privacy Policy carefully before using the website or platform or submitting personal information to us.

13. Consumer law and excluded liability

13.1 Nothing in these Terms excludes, restricts, or modifies any guarantee, right, remedy, or liability that cannot lawfully be excluded, restricted, or modified under applicable law, including the Australian Consumer Law.

13.2 To the maximum extent permitted by law, and subject to clause 13.1:

– the website and platform are provided on an “as is” and “as available” basis;

– we do not guarantee uninterrupted availability, error-free operation, or that the website or platform will always be free from harmful code, although we take reasonable steps to protect platform integrity and security;

– we do not warrant that content made available through the website or platform is complete, current, accurate, or suitable for your specific purposes; and

– you are responsible for assessing whether the website, platform, content, or any third party offering is suitable for your needs.

13.3 To the maximum extent permitted by law, we are not liable for:

– indirect, incidental, special, exemplary, or consequential loss;

– loss of profits, revenue, opportunity, business, goodwill, reputation, anticipated savings, or data; or

– loss arising from third party content, third party services, provider conduct, or events outside our reasonable control.

13.4 To the maximum extent permitted by law, our aggregate liability to you arising out of or in connection with the website, platform, or these Terms is limited to:

– where the claim relates to paid services supplied by us, the amount paid by you to us for those services in the 12 months before the event giving rise to the claim; and

– in all other cases, AUD $100.

13.5 Clauses 13.3 and 13.4 do not apply to liability arising from our fraud, wilful misconduct, or liability that cannot lawfully be excluded or limited.

14. Indemnity

14.1 You indemnify us, our related bodies corporate, officers, employees, contractors, and agents against loss, liability, damage, cost, and expense reasonably incurred arising from or in connection with:

– your breach of these Terms;

– your User Content;

– your unlawful use of the website or platform; or

– your infringement of any third party right,

– except to the extent the relevant loss was caused or contributed to by our breach of these Terms, negligence, fraud, or wilful misconduct.

14.2 This indemnity is limited to losses that are reasonably foreseeable and reasonably incurred.

15. Complaints, reports, moderation, and enforcement

15.1 Users may report content, conduct, listings, reviews, or other matters that may breach these Terms, applicable law, or our policies by contacting us using the details on the website or any reporting function we make available.

15.2 A provider or user who wishes to dispute content, a review, moderation action, suspension decision, or related platform action may contact us using the contact details or reporting functions made available on the website or platform. We may request supporting information and will assess the matter in accordance with our policies, operational processes, and these Terms.

15.3 We may investigate reports and take action we reasonably consider appropriate, including requesting information, temporarily restricting access, removing content, issuing warnings, suspending accounts, or referring matters to external authorities where required or appropriate.

15.4 We may preserve, review, or disclose information where reasonably necessary to investigate complaints, respond to legal claims, enforce these Terms, protect users or third parties, or comply with legal obligations.

15.5 We are not obliged to act on every complaint in a particular way, but we will use reasonable judgment in assessing and responding to complaints and reports.

15.6 Where we provide review collection, review invitation, or related feedback tools to providers, the provider is responsible for how those tools are used, including ensuring that review requests are sent lawfully, fairly, and only to appropriate recipients.

15.7 We do not guarantee that all reviews, ratings, or comments are accurate, complete, or free from dispute. A provider who disputes a review, rating, or comment may contact us and we may investigate and take action we reasonably consider appropriate, including requesting information, limiting visibility, retaining, removing, or otherwise moderating the relevant content.

15.8 We are not required to finally determine the truth of every disputed review or allegation. Providers remain responsible for their own legal rights and remedies in relation to allegedly defamatory, unlawful, misleading, or false third party statements.

16. General

16.1 These Terms constitute the entire agreement between you and us in relation to your access to and use of the website and platform, except to the extent additional terms apply to a specific feature, offering, or transaction.

16.2 If any provision of these Terms is invalid, illegal, or unenforceable, that provision will be severed and the remainder of the Terms will continue in full force and effect.

16.3 A failure or delay by us to exercise a right does not waive that right.

16.4 We may assign or transfer our rights and obligations under these Terms in connection with a corporate restructure, asset sale, merger, acquisition, or other business transfer. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

16.5 These Terms are governed by the laws of South Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of South Australia and courts entitled to hear appeals from them.

17. Contact us

Any questions, complaints, or notices regarding these Terms, the website, or the platform may be sent to:

Med CPD Pty Ltd
Email: admin@medcpd.com